Thank you for your interest in joining the Supplement King Team! Please complete the below form to submit your resume and application.

Click “Apply Now”, fill out the form, and within in 2-5 business days you will be emailed a letter if you've been accepted. This letter incudes instructions to activate your account and receive your FREE membership keycard. If you choose to pick up your keycard in store, present your acceptance letter to the staff as confirmation. This is your key to savings and you will be rewarded with special Elite tier pricing every time you shop in store.

 

 

 

 

Job Descriptions:

Supplement Advisor

 

The Supplement Advisor role is the foundation of our store experience. Your daily commitment to the below job criteria creates and upholds the standard of how customers view our brand and business. We rely on YOU to make Supplement King a welcoming and goal-oriented environment that is a safe and inclusive space for all customers.  The Supplement Advisor responsibilities includes but is not limited to the following:

 

 Customer Experience

  • Providing the Supplement King experience to every customer
  • Ensuring the store cleanliness is always upheld to a superior standard
  • Fluent with all online order types and how to use the supplementking.ca website
  • Completing customer transactions, returns and professionally handling customer concerns
  • Understanding and able to communicate our SK Everyday Value Programs
  • Understanding and able to communicate our SK Loyalty Programs

 

Staff Culture

  • Understanding our Brand DNA, Brand Guidelines & our Policies and Procedures
  • Daily use of our internal associate platform
  • Attending Monthly Staff meetings

 

 Business Performance

  • Daily use of communication tools
  • Daily use and understanding of POS system
  • Merchandising/Product Knowledge
  • Understand and explain the why behind our store merchandising plan
  • Daily completion of inventory counts, stock rotation and tracking short dated products
  • Understand and explain our flyer items and their specific merchandising plan

 

Community Involvement

  • Always representing and upholding the Supplement King brand; both online and within the local community


 Do you have what it takes?

 

Competitive: We are extremely driven to outperform yesterday’s success. We fearlessly chase goals and strive to win every time. Our customers are automatically empowered to do the same. 

 

Charismatic:  Although we take our goals seriously, the process is allowed to be fun. Our energy makes customers excited to visit, stay and return.

Approachable: We are friendly and relatable. We realize that stepping into a supplement store can be overwhelming and intimidating. We make the experience rewarding for anyone that walks through the door. We leap out of bed each morning because anyone who walks through our doors has a goal that we want to help them achieve.

 

Professional: While we embody a friendly spirit, we are polished and professional. We respect our customers, our teammates, our partners and retail practices.

 

Inquisitive: We are problem solvers, not salespeople. We ask the right questions and listen in an active, open way that allows us to recommend supplements and approaches that fit unique customer needs and provide long-term solutions

 

 What’s in it for you?

  • Help fulfill Supplement King’s purpose: We exist to help Canadians improve, achieve and create better health and fitness
  • Work in an environment that is welcoming, collaborative and supportive.
  • Be part of a team that creates transformative fitness journeys and continually raises the bar for supplement retail experience
  • You will build product and industry knowledge. Our expertise expands beyond store walls; we educate through supplement and fitness blogs, social media and community event
  • Employee discount and perks

 

 

 

Team Lead / Store Manager

 

The Team Lead / Store Manager Role is the core of the store’s success and staff culture. This role requires you to lead by example with every staff and customer interaction. We rely on YOU to make Supplement King a welcoming and goal-oriented environment that is a safe and inclusive space for all customers. The Team Lead / Store Manager responsibilities includes but is not limited to the following:

 

 Customer Experience

  • Providing the Supplement King experience to every customer
  • Ensuring the store cleanliness is always upheld to a superior standard
  • Fluent with all online order types and how to use the supplementking.ca website
  • Completing customer transactions, returns and professionally handling customer concerns
  • Understanding and able to communicate our SK Everyday Value Programs
  • Understanding and able to communicate our SK Loyalty Programs

 

 

Staff Culture

  • Understanding our Brand DNA, Brand Guidelines & our Policies and Procedures
  • Daily use of our internal associate platform
  • Assisting the Divisional Manager/Owner in running Monthly Staff meetings
  • Completing the training and onboarding for all new associates

 

 Business Performance

  • Daily use of central communication tools
  • Daily use and understanding of POS system
  • Merchandising/Product Knowledge
  • Assisting Divisional Manager / Owner with creating monthly staff schedules
  • Monitoring and review daily business reports
  • Month end reviews and goal setting

 

Community Involvement

  • Always representing and upholding the Supplement King brand; both online and within the local community
  • Managing Social channel posting and customer interactions
  • Attending external demos and community outreach
  • Help schedule, facilitate and communicate internal store demos

 


 Do you have what it takes?

 

Competitive: We are extremely driven to outperform yesterday’s success. We fearlessly chase goals and strive to win every time. Our customers are automatically empowered to do the same. 

 

Charismatic:  Although we take our goals seriously, the process is allowed to be fun. Our energy makes customers excited to visit, stay and return.

Approachable: We are friendly and relatable. We realize that stepping into a supplement store can be overwhelming and intimidating. We make the experience rewarding for anyone that walks through the door. We leap out of bed each morning because anyone who walks through our doors has a goal that we want to help them achieve.

 

Professional: While we embody a friendly spirit, we are polished and professional. We respect our customers, our teammates, our partners and retail practices.

 

Inquisitive: We are problem solvers, not salespeople. We ask the right questions and listen in an active, open way that allows us to recommend supplements and approaches that fit unique customer needs and provide long-term solutions

 

 What’s in it for you?

  • Help fulfill Supplement King’s purpose: We exist to help Canadians improve, achieve and create better health and fitness
  • Work in an environment that is welcoming, collaborative and supportive.
  • Be part of a team that creates transformative fitness journeys and continually raises the bar for supplement retail experience
  • You will build product and industry knowledge. Our expertise expands beyond store walls; we educate through supplement and fitness blogs, social media and community event
  • Employee discount and perks